Frequently Asked Questions

What is HW-Key Tool?

HW-Key Tool is a Windows desktop application for professional phone technicians. It supports unlocking, flashing, FRP removal, and server-based authorization for Xiaomi and other brands.

How do credits work?

Credits are used for server authorization operations such as EDL, FRP, and brand-specific auth. Purchase credits from an official reseller, then use them inside the tool when an operation requires server access.

What are packages?

Packages give time-limited access to tool functions that do not require paid server authorization. Operations that still need server auth will continue to consume credits even with an active package.

Where can I buy credits?

Buy credits from any official reseller listed on our Resellers page. Each reseller supports different payment methods.

Which brands are supported?

HW-Key supports Xiaomi, Vivo, Oppo, Realme, and more. See the Supported Models page for the full list of brands and devices.

How do I purchase credits?

Credits are sold through authorized resellers worldwide. Visit the Resellers page to find a distributor in your region, or contact support for assistance.

How do I register?

Create a free account on the User Register page, then purchase credits from a reseller to start using paid authorization services.

How do I become a reseller?

Visit the Become a Reseller page and contact us on Telegram with your business details, expected volume, and region.